What Can We Do About Rushing and Frustration
Managing rushing and frustration “in the moment” is not just an issue for people on a machine or working outdoors. Even office workers can be subject to these states of mind that affects their ability to perform and can even lead to serious injury.
Low Levels of Rushing and Frustration
With low levels of rushing and frustration, our executive brain can “step–in” and deal with any impulsiveness. The interesting thing about this is that our capability to do this well (or not) depends largely on how often we have done it in the past. People that control their impulsivity do so not because they feel the effects any less, but rather because they have learnt to manage this through deliberate practice
High Levels of Rushing and Frustration
With high levels of rushing and frustration, the neural networks are so laden with neurochemicals that it is much more difficult for the executive brain to intervene.
That doesn’t mean we can’t do anything about it, it just means that more deliberate practice is required than with low levels.
For example, you are running late to an important meeting and the driver in front slows you down because he is looking at a mobile device while driving. You speed to get around him and your frustration adds aggression to the journey.
Now granted, most of the time you get to your destination without incident. Once there, the rushing stops and the frustration dissipates within seconds.
Because you got away with it again, the behaviour is reinforced and it becomes increasingly difficult not to do it next time
Imagine what would happen if every time you rushed or got frustrated you hurt yourself badly. How many of these would you need to change what you do?
For most people, not many.
What Can Be Done
Here’s three ways you can help your workers recognise the dangers:-